General
The general acceptance of this catalogue includes the acceptance of the following terms and conditions. No variation to these terms and conditions of sale is permitted unless such variance has been authorised in writing by a Company Director. Reference herein to goods shall include all goods and services sold to you.
Drawings and Specifications
All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated. Therefore, we accept no liability for damage or injury arising from any error or omission in the data provided.
Performance
Any performance details given by us are based upon our experience and are such as we expect to obtain on test. We accept no liability for any failure to achieve stated performance figures unless the performance data has been confirmed in writing by a Company Director. You assume responsibility for the capacity and performance for the goods being sufficient and suitable for your purpose.
Despatch
Any times quoted for despatch are from the receipt by us of an order to proceed. Elapsed times of despatch are submitted without liability for delay however occasioned, but every effort will be made to achieve them.
Damage/loss In Transit/non Delivery/ late delivery
It is your responsibility to inspect the goods promptly on arrival. Any claims for damage, non-delivery, loss in transit or late delivery must be made within 2 days of the delivery date. When signing for your consignment, it is your responsibility to check that the number of parcels being delivered corresponds with the number of parcels stated on the consignment note. If not, the note should be amended accordingly before signature. If the consignment is being delivered later than specified, it is your responsibility to write the time of receipt on the consignment note. If there is any apparent damage to the parcel, it is your responsibility to annotate the consignment note accordingly.
Guarantee
Should any defects develop under proper use of the goods supplied within a period of 12 months after delivery as a consequence of design, materials or workmanship then we will make good by repair or replacement any such defect providing the defective goods are returned to us promptly at the following address:
Scorpio Systems T/A Pneumatics Direct, 51/52 Business Development Centre, Stafford Park 4, Telford, Shropshire TF3 3BA
All goods must be adequately packaged. We shall not be liable in any way for consequential damage or loss or injury. We reserve the right to return the goods to the supplier for repair.
Complaints
You are specifically required to examine the goods and any query relating to the delivery must be notified within 2days of receipt. We shall have the option of replacing or crediting the value of goods in respect of which we accept a complaint and thereby terminate our liability. We cannot be held responsible for charges incurred by you in attempting to rectify or modify goods without our written agreement. Any pricing or carriage queries must be reported within 2 days of the date of invoice. No credits will be raised outside of this time period.
Returns and Handling Charges
Requests by you to return catalogue goods to us will be accepted subject to a handling charge if all of the following criteria are met:
- The goods are unused and are sourced from our catalogue
- The goods are in good order
- The goods were invoiced within 10 days of the date of return.
The return includes a completed goods return note with our returns note number, handling charges will be levied as follows: Goods invoiced within 10 days of the date of return will be subject to either a 20% handling charge or £25 whichever is the greater. All goods must be adequately packed and addressed to:
Scorpio Systems t/a Pneumatic Direct, 51/52 Business Development Centre, Stafford Park 4, Telford, Shropshire.TF3 3BA
For the avoidance of doubt, returned goods will only be accepted if the above requirements are met. Pneumatic Direct cannot accept responsibility for returns forwarded by customers using their own carriers. Pneumatic Direct is unable to accept any return of goods sourced on a customer's behalf which are not listed within our catalogue. Such orders for non catalogue goods are non-cancelable and non returnable and as such are accepted entirely at the customer's own risk.
Order Cancellation
If you wish to cancel an item, you must request a cancellation number from us. Credits will not be processed without reference to a specifically cancellation number. For the avoidance of doubt, items not listed in the catalogue are non -cancelable and non-returnable. Requests to cancel an order for an ex-stock item can only be accommodated within one hour of the original order being received. Thereafter, the order will not be cancelable and any requirements to return the goods will be subject to the returns and handling charges policy above. Once an order for direct shipment from supplier is in process, we are unable to either amend or cancel the request.
Legal Construction
The contract shall in all respects be constructed and operated as an English contract and in conformity with English Law.
Prices
All price lists, quotations and estimates are pounds sterling and are subject to alteration without notice, and goods will be invoiced at prices ruling on date of despatch. Carriage and packing will be charged in accordance with the specification of service shown in this catalogue. Prices and charges are listed exclusively of Value Added Tax, which will be added in line with prevailing legislation.
Goods Supplied - UK Mainland only
All goods supplied by us to you remain the property of Pneumatic Direct until the good have been paid in full. As a result of our continued commitment to provide goods of the highest quality at the most competitive prices, it may be necessary on occasions to supply goods that will differ from those depicted in this catalogue.
Scorpio systems Ltd t/a Pneumatic Direct is a Limited Company registered in England and Wales. Registered No: 2370211
Registered Office. 51/52 Business Development Centre, Stafford Park 4, Telford, Shropshire . TF3 3BA (9/08)
